 |
 |
|
 |
||
 |
||
 |
||
 |
||
FREQUENTLY ASKED QUESTIONS
Welcome to Timetotime´s frequently asked question. We hope this page will help you to understand our principles and to navigate in our swiss luxury watches calagog
If you have any more questions, feel free to send us a request here
Where are you located ?
Our warehouse is in Switzerland not far away from the main Swiss manufacturers.
Do you have a return policy ?
We do not have a return policy (would you like to purchase a watch which has been tried and worn by somebody else ?) If we send by mistake a wrong watch it will of course be replaced free of charge.
Do your have a call service ?
We do not have a call service but a fax one in the USA : 001 (201) 818 61 11. The best way is to contact us by e-mail.
Do you repair a watch when the warranty is over ?
Our team of watchmakers can repair a watch which has been purchased from our company even if the warranty is over.
Will the manufacturer honor the warranty ?
Yes because all our watches come with the manufacturer's international warranty.
Do you ship to all countries ?
We ship free of charge everywhere in the world.
Are your watches insured ?
Our watches are insured before the dispatch.
Do your prices include taxes suchs as the VAT ?
Our prices do not include these taxes. We do not charge for the Vat.
Do your prices include the shipping charges ?
Our prices always include the shipping charges; we do not charge for the dispatch of the parcels.
Do your watches come with the manufacturer's papers ?
Our watches come in their box with all the manufacturer's papers including the international warranty .
Do your watches come with their serial number ?
Our watches come with their serial number intact.
Are your watches genuine and brand new?
We sell genuine and brand new Swiss luxury watches only.
Do you accept credit cards ?
We accept the main credit cards but for orders of less than 5000 US $ coming from some countries only (USA, Canada,Western Europe, Japan, China, Taiwan, Hong-Kong, Israel, Australia, New-Zeland). Orders of more than 5000 US $ must be paid in advance by bank wire; please ask about the delivery time before you wire an amount.
| Welcome to Timetotime´s frequently asked question. We hope this page will help you to understand our principles and to navigate in our swiss luxury watches calagog If you have any more questions, feel free to send us a request here | |
Where are you located ?
Our warehouse is in Switzerland not far away from the main Swiss manufacturers.
Do you have a return policy ?
We do not have a return policy (would you like to purchase a watch which has been tried and worn by somebody else ?) If we send by mistake a wrong watch it will of course be replaced free of charge.
Do your have a call service ?
We do not have a call service but a fax one in the USA : 001 (201) 818 61 11. The best way is to contact us by e-mail.
Do you repair a watch when the warranty is over ?
Our team of watchmakers can repair a watch which has been purchased from our company even if the warranty is over.
Will the manufacturer honor the warranty ?
Yes because all our watches come with the manufacturer's international warranty.
Do you ship to all countries ?
We ship free of charge everywhere in the world.
Are your watches insured ?
Our watches are insured before the dispatch.
Do your prices include taxes suchs as the VAT ?
Our prices do not include these taxes. We do not charge for the Vat.
Do your prices include the shipping charges ?
Our prices always include the shipping charges; we do not charge for the dispatch of the parcels.
Do your watches come with the manufacturer's papers ?
Our watches come in their box with all the manufacturer's papers including the international warranty .
Do your watches come with their serial number ?
Our watches come with their serial number intact.
Are your watches genuine and brand new?
We sell genuine and brand new Swiss luxury watches only.
Do you accept credit cards ?
We accept the main credit cards but for orders of less than 5000 US $ coming from some countries only (USA, Canada,Western Europe, Japan, China, Taiwan, Hong-Kong, Israel, Australia, New-Zeland). Orders of more than 5000 US $ must be paid in advance by bank wire; please ask about the delivery time before you wire an amount.
